Paula Hastings

At Lotus Bloom Psychology, Paula is dedicated to making the insurance and billing process as simple and stress-free as possible. She understands that navigating insurance benefits, claims, and billing questions can feel overwhelming, and she believes getting the care you need shouldn't be complicated by confusing paperwork or unexpected insurance issues.

Paula takes a hands-on approach to every claim, carefully reviewing details, resolving discrepancies, and advocating for clients when insurance challenges arise. Rather than relying solely on automated processes, she works directly with insurance companies to help ensure claims are processed accurately and that clients receive the benefits they're entitled to. Whether she's answering questions, explaining insurance in plain language, or working through a difficult claim, Paula is committed to providing clear communication and compassionate support every step of the way.

Her goal is simple: to help remove financial and administrative barriers so clients can focus on what matters most—their mental health and well-being.